As a digital, cloud based organisation, Equiem’s reliance on connectivity is paramount. Maintaining the productivity of all staff is a top priority. The security of its networks, data and payments processing is crucial.
The move to new office space for its NSW branch in Sydney drove the opportunity to refresh Equiem’s underpinning technologies and to test a high calibre Managed Services Agreement (MSA) partner.
There were a wide number of elements to be considered in Equiem’s firewall solution. Of its 200 staff globally, 140 of them are in Australia including a number of on-site concierge teams and some remote workers. In the US, Equiem utilises shared office services such as WeWork rather than having its own dedicated real estate. Highlighting the organisation’s rapid and continuing expansion, in four years its worldwide Apple fleet expanded from 40 to 300 seats.
Alister Rutter, Equiem’s Group Platform Support Manager, says: “As an organisation we are constantly adapting to change. And the IT team has to be as agile as the rest of the business. But not every State has on-site IT resources to look after the day to day requirements of staff or environment management.”
Coming from a services provider background, Alister knew what he was looking for when stipulating his criteria for the project: “I was able to say exactly what I wanted – the creation and maintenance of the strongest and most secure platform. It was all about access and failover. I’d had experience with most of the leading technologies so was quickly able to assess the capabilities of those recommended for our managed service use and end point protection. So we were very happy to go with CompNow’s proposal”.