Surface Hub Support Ending: What You Need to Know and How Compnow Can Help.

Microsoft has officially announced the end of support for Surface Hub Version 1 and Surface Hub 2S devices running Windows 10 Team Edition, effective October 14, 2025. If your organisation relies on these devices for collaboration, now is the time to plan your next steps. Fortunately, Compnow is here to help you navigate the transition with tailored solutions for both Surface Hub generations.

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What This Means for Your Business

Support ending means no further security updates, patches, or compatibility assurances — potentially leaving your meeting room hardware vulnerable and disconnected from the evolving Microsoft ecosystem. But you don’t need to replace everything to stay current. Let’s break down your options.

Surface Hub Version 1: No OS Upgrade, But Alternatives Exist

For Surface Hub V1 users, Microsoft has confirmed there is no upgrade path to a supported OS or compute cartridge. However, Compnow offers two robust alternatives to keep your meeting rooms operational:

• Option 1: Complete Microsoft Teams Rooms Replacement
  Deploy a Teams Rooms solution using hardware from our trusted AV partners. We can provide systems that replicate (or enhance) the functionality you’re used to, tailored to your specific space.
• Option 2: Mini PC Integration
  Add a mini-PC to drive the existing Surface Hub V1 screen, transforming it into a Teams-compatible display while maximising your existing investment.

Our AV & Collaboration Specialists can assess your environment and recommend the best-fit solution to ensure continuity and functionality.

Surface Hub 2S: Upgrade Options Available

If you’re running Surface Hub 2S, you’re in a stronger position — but action is still required before October 14, 2025:

• Option 1: Migrate to Microsoft Teams Rooms on Windows
  This transition ensures continued compatibility and support, and should be completed before the deadline. Microsoft provides a detailed migration guide on Microsoft Learn.
• Option 2: Upgrade to the Surface Hub 3 Compute Cartridge
  This hardware upgrade unlocks new features and significantly extends the life and performance of your existing Hub 2S.

Not Sure What’s Right for You? We’ve Got You Covered.

Every organisation is different. Whether you’re looking to extend your investment, upgrade for new capabilities, or redesign your collaboration spaces entirely, Compnow’s AV and Surface Specialists are here to help.

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