Capabilities

Trusted to integrate tailored technology solutions into organisations whether small, medium or large.

With a long history of providing technology solutions to a wide range of clients, our capabilities span the simple to the complex, the everyday to the innovative, the small tasks to the large systems and everything in between.

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Procurement

Make your technology purchases, replacements & rollouts simpler.

Understanding each business has unique procurement requirements helps us deliver the exact requirements for your rollout. From imaging & software packaging, asset tagging, on-site data migration & installation, and buffer stock, all the way to e-waste & data destruction.

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    Reduced Admin Costs

    Reduce your administration costs by allowing staff / procurement teams to purchase online.

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    Electronic Invoicing

    Have our system talk to yours. Remove manual receiving & input and let an API do that for you.

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    Protection & Warranties

    Include installation, extended warranty and protection options with your hardware purchases.

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    Secure Login

    Personalised Secure Login Screen with your branding and preapproved devices.

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    Training

    Have new staff trained when deploying their technology or during induction.

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    Open 24 / 7

    Have a self-service portal available to you 24 hours a day, 7 days a week.

Managed Services

Maximise your operational efficiencies & simplify your technology management.

We offer fully managed solutions specifically designed to help your organisation maximise the operational efficiencies your infrastructure can deliver – all wrapped up in a Managed Service Agreement. Our solutions can range from on-site level 1 helpdesk support to full coverage of your support requirements and infrastructure.

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    On-site, Remote or Hybrid Support

    Take advantage of our remote service desk, customise your on-site support ranging from 1 day per month, to multiple people full time, or receive an on-site presence as well as remote support.

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    Short Term Placements

    Cost effective on-site support in times when your IT staff have extended leave, ranging from 1 week to 1 year.

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    Configuration & Install

    Assistance with new implementations and upgrades of Servers, switching, Wi-Fi, backup and Storage projects.

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    MDM & Cloud

    Migration & management of your MDM & cloud requirements, with competencies in AirWatch, Jamf, SCCM & Azure.

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    Heavy Lifting

    Assistance in dealing with dedicated ongoing skills that may fall outside of the expertise of your team.

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    SaaS & Internet

    From managed cloud backup, mail filtering & anti-virus solutions, as well as managed internet and WAN services.

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Project Management

From start to finish, or ongoing – our team are equipped to deliver successful technology outcomes, no matter the size.

Our comprehensive end-to-end project management delivery and engineering practices are scalable to suit the specific size and complexity of your project. From initial consultation through to implementation, we engage with your executive team to provide a complete solution, utilising the technical & specialised skills of our teams.

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    Comprehensive Design Solutions

    We work with you to understand your requirements, budget, timeframe and resources, providing a strategy around implementation & delivery.

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    On-site Management

    Our team can be engaged for on-site assistance, for long or short term assignments depending on the scope of work.

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    Resource Co-ordination

    Utilising our team allows your resources to remain focused on their tasks, letting us handle the resources of the project at hand.

Fleet Management & DaaS

Take away the headaches of ownership & management with our simple solution.

Manage your fleet more efficiently by wrapping hardware, software and services into CompNow’s Device as a Service delivery model. DaaS offers predictability, security and accountability through a per-seat, per-month fixed term cost.

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    Budget with Predictability

    Get all your hardware, software, managed services, support & training rolled into one monthly payment for predictability around your costs.

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    Satisfy Staff & Clients

    Make your services more efficient & convenient, by offering digital services that remove any friction.

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    Boost Productivity

    With more mobility, employees work from anywhere, anytime. And the latest technology enables new efficiencies, collaboration & organisational agility.

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    Enterprise Mobility & Security

    A cloud-based model delivers enhanced security, helping to meet any regulations around data security & freedom of information.

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Device & Lifecycle Management

Secure control of your supply chain and maximise your ROI with full Lifecycle Management.

Sourcing and maintaining hardware assets is a key component of your overall ICT strategy. Our comprehensive IT Lifecycle Management solution provides full visibility over your supply chain, maximising your technology investment. From infrastructure, to personal devices, to printers and more.

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    Plan & Procure

    Working with you to understand your current systems & infrastructure, we can plan for technology redundancies and ways to re-invest & transition to newer solutions.

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    Deployment & Maintenance

    As part of your lifecycle management, our deployment services streamline the transitions between technologies and our ongoing support reduces down-time.

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    Retire & Dispose

    We take care of the disposal of your hardware assets at the end of their lifecycle, with secure protection of your data as well as abiding by environmental regulations. • Data Destruction & Compliance

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    Data Destruction & Compliance

    Have complete assurance all assets disposed of adhere to government & organisational privacy requirements, with device data wiped to factory settings and data destruction certificates available.

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Installation & Deployment

Gain a true zero-touch experience with your bulk device deployments & rollouts.

Our deployments team ensures your device rollout is a smooth process, from working with you to understand your specific configurations & requirements, to data migration between devices, all the way through to delivery.

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    MDM, SOE & Thin Imaging

    Setting up each device to the exact requirements of your organisation, including the operating system, standard configurations & common applications.

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    Asset Tagging & Testing

    Labelling each device with an asset tag & barcode, and logging this in to your asset database. Also making sure electrical equipment is up to AS/NZS standard before delivery.

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    Serial Number Reporting

    Customised reporting on end user devices, allowing easier tracking of which devices are in use and who each device is assigned to.

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    Screen Protector Application

    Applying screen protectors and cases on bulk devices prior to despatch to your organisation, for day one protection.

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    Packaging Disposal

    We can arrange for pick up and disposal of all packaging & rubbish after delivery of your devices.

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    Local Warehousing

    We can keep a large range of devices in our local warehouses, for easier & faster deployments.

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Technical & Engineering

Providing best practice solutions with the technical knowledge & skills to back it up.

Our engineering & technical teams are constantly growing in their knowledge of best practice systems, completing certifications to keep up to date. This allows for enhanced solutions and problem solving to assist clients with their specific requirements.

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    Service Centre Repairs

    Our service centre technicians are vendor-qualified to repair Apple, HP, Lenovo & Fujitsu equipment, enabling our team to easily perform repairs on many devices, including phones, tablets, laptops & desktops.

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    System Engineering

    Every organisation has different infrastructure requirements and our team of engineers are able to assist from complex installations to network refreshes and anything in between.

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    Project Co-ordination & Technical Delivery

    All projects have specific needs, from technical to operational, from engineering to service repairs and more. We have dedicated co-ordinators & technical delivery managers who ensure your requirements are met at every stage.

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    On-site, In-house & Remote Services

    Whether you need to bring a repair in or need repairs done on-site, whether you need engineering support at your office or remote support over the phone, our teams are equipped to assist you, no matter where you are.

Infrastructure

Enhance your productivity & efficiencies with a secure infrastructure.

Whatever your current infrastructure looks like, we can assist you to update, upgrade or start fresh. From planning, to procurement, to installation and ongoing support.

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    Data Centre

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    Wi-Fi & Networking

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    Cloud Migration

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    Security

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    Storage & Backup

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    Enterprise Software

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Professional Learning & Certified Training

Develop your skills to better utilise the technologies in your workplace.

CompNow has years of experience in getting businesses and educational institutes working like clockwork. We have a host of sessions designed upon best practice software work-flows. We also run Apple Authorised Training and are an Apple Authorised Training Provider as well as a Microsoft Innovative Educators Training Centre.

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    Professional Learning

    Our team endeavours to create conversations with school leaders, teachers & technicians around ‘why’ technology in education is critical to the success of fully integrating ICT in learning and teaching.

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    Professional Development

    We’ve developed a wide range of courses for corporate, education, mobility and design work flows & applications. Our courses are designed as a quick start, or a refresher, or an advanced session for busy design, business and education professionals.

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    Certified Training

    We offer industry standard certifications that are recognised worldwide and can give you an edge in your industry, including Apple Authorised Training and Jamf Certified Training.

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    Tailored Training

    All of our training can be tailored to your needs, to individuals or groups. They are available at our CompNow offices, on-site at your organisation or at other suitable locations.

Training Catalogue

 Audio Visual & Unified Communications

Collaboration, communication and innovation are keys to improving productivity.

Our AV team works with you to design, implement and manage an integrated technology solution that is aligned with your digital communications strategy. With a focus on simple and easy to use systems, we will help you provide a platform for your teams to communicate and collaborate, both internally and externally.

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    Strategy Planning

    We will consult with you to provide a system design that aligns with your specific needs, to enhance content sharing & collaboration between teams.

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    Room Solutions

    Whether you need a solution for a small huddle space, a medium meeting room or a large auditorium, we can assist you with the right technologies.

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    Interactive Touchscreens

    From classroom whiteboards, to boardroom conferences, to mobile collaboration spaces, our touchscreen solutions will suit your needs.

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    Digital Signage

    We can assist you setting up signage solutions from room scheduling, to wall displays, to wayfinding and anything in between.

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Development

Take your ideas to the next level with bespoke application development.

Using the latest in cross-platform development tools and secure cloud technologies, our highly trained in-house development team create, build and maintain customised web & mobile applications. We can create content specific for your organisation, that can deliver relevant, timely & personalised content to your users.

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    Integration

    We can integrate solutions with your existing environment to deliver operational efficiencies and ROI. This can include data integration with Salesforce, PowerBI, SAML, your own CMS & more.

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    Scoping

    Working with you, we can formulate solutions from improving workflows through to full UX & UI.

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    Brand Compliance

    Using your brand guidelines, we maintain consistency across all platforms – iOS, Android, Windows & macOS – to ensure your brand is easily recognised.

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    Analytics

    Gain insight into your business and how users are consuming your content with comprehensive data analytics.

Print

Reduce overheads and increase productivity with disruptive print solutions.

We aim to maximise the innovation that drives your organisation into the 21st century, providing sustainable and cost-saving print solutions

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    Printer Solutions

    From everyday multi-function printers to RIPS technology to large format printers, we can assist you with solutions encompassing your specific needs.

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    Additional Services

    Our team can assist you with colour calibration, proofing systems and print consumables.

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    Demonstrations

    With a number of printers in our showrooms nation-wide, we can demonstrate functionality and quality.

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