Capabilities – Engineering
Providing best practice solutions with the technical knowledge to back it up.
Our engineering & technical teams are constantly growing in their knowledge of best practice systems, completing certifications to keep up to date. This allows for enhanced solutions and problem solving to assist clients with their specific requirements.
Every organisation has different infrastructure requirements and our team of engineers are able to assist from complex installations to network refreshes and anything in between.
We also have dedicated project co-ordinators & technical delivery managers who ensure your requirements are met at every stage.
IT infrastructure Installs & Upgrades
Data Centre Upgrades
Mobile Device Management (MDM)
Office IT Infrastructure Relocation
Onsite, In-house & Remote Support
With a large team, we are capable of supporting you for small jobs through to large, utilising our in-house team to provide remote support. Alternatively you can engage our team to support you onsite on a call-out basis, or as a permanent placement at your premises.
Remote Support Services
Extend your IT support teams bandwidth by engaging Compnow’s trained support engineers to provide your organisation’s staff and/or customer community with a bespoke remote support desk offering.
Prepaid Engineering Services
Compnow clients can access our diverse range of remote & onsite support services by way of purchasing Prepaid Services credit. These credits have no expiration date and are debited according to the number of hours and the level of support you require each time. T&Cs apply.
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View your purchasing history, service jobs & more, anytime you want.
Approved customers can overview their support tickets and prepaid hour usage, as well as their purchase history & device trends in their organisation with our free comprehensive Client Dashboards.