Capabilities – Technology Lifecycle Management

Partner your devices with IT Lifecycle Management.

Compnow’s comprehensive IT Lifecycle Management solutions empower you to optimise your technology investments, ensuring a frictionless user experience and maximising the return on your IT budget. While providing these innovative solutions, we also deliver on a sustainability vision to do what’s right for our communities and the environment.

Our lifecycle management solutions transcend beyond mere device management. We take a holistic approach, meticulously integrating with your existing Business Process Optimisation (BPO). This ensures a seamless workflow throughout the entire technology infrastructure, from the initial device acquisition to the environmentally responsible decommissioning of assets.

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Key Advantages of Technology Lifecycle Management

Simplified Procurement and Deployment: Experience streamlined purchasing processes with expert guidance, as we leverage digital asset tagging and buffer stock management to minimise downtime during deployments.
Enhanced Operational Efficiency: Our solutions can align with your BPO initiatives, fostering a culture of optimised resource utilisation and minimised administrative burdens for your IT team.
Maximised ROI: Utilising our IT asset management lifecycles ensures proactive maintenance and responsible e-waste extends the lifespan of your investments.
Unparalleled Security and Compliance: Data security is paramount, so our solutions incorporate secure data destruction practices, ensuring regulatory compliance at every stage of the lifecycle.

Benefits of IT Lifecycle Management with Business Process Optimisation (BPO) Integration

We offer a single-source solution, backed by a robust national infrastructure, experienced resources, and industry-leading processes. By outsourcing the day-to-day complexities and risks of IT asset management, you can enjoy the benefits detailed below.

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  • Supply Chain Management & Procurement

    Our expertise in procurement, warehousing, and supply chain management ensures you receive the right technology at the right time, at competitive costs. Benefit from efficient purchasing portals and proactive forecasting to optimise your technology acquisition.

  • Deployment & Staging

    Seamless deployment processes minimise disruption and downtime. We manage all aspects of staging, including configuration and delivery to your specifications.

  • Collection, Processing & EOL

    Compnow ensures responsible and secure handling of your IT assets at the end of their lifecycle. Our secure collection and processing services ensure data security and facilitate responsible asset disposal, redeployment, or resale. This is supported by our joint venture with Sustain IT.

  • Hardware Support

    Maximise the life of your IT hardware with efficient warranty claim management and streamlined out-of-warranty repairs. We offer comprehensive logistics support for device collection, assessment, and return.

Simplify IT Management with Device as a Service (DaaS)

Use hardware, software and services with Compnow’s Device as a Service (DaaS) delivery model. DaaS offers predictability, security and accountability for a per-seat, per-month cost certainty.

We offer a range of solutions from various vendors, to find the right devices to suit your organisation.

Organisations around Australia are shifting to our DaaS offering. Contact us to see how you can also benefit from this solution.

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    Your choice of Device

    Choose your preferred device, from Apple, HP, Lenovo or Microsoft Surface, along with a flexible warranty package.

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    Your choice of Software

    Choose the Managed Subscriptions to include, from Office 365 E5 to Sophos Cloud Endpoint to any other software you require.

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    Your choice of Services

    Choose the Compnow Managed Services to include, from help desk to installation to patch management.

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    Your choice of Fixed Term

    Choose the term that suits you - 12 or 24 months, per user / per month, with a minimum of 10 users. Fixed monthly costs, no extra costs and no end of term surprises.

Terms & Conditions apply. Compnow Device as a Service is offered to qualifying customers only. Subject to finance approval. Subject to change.

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Offering Trusted Devices for your Fleet

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Purchasing Portals and User-Friendly Webstore

Empowering staff through our easy to use webstore streamlines purchasing, supported by Proactive Monthly Forecasting to ensure the devices you need are available. View your organisations purchasing history & parent funded transactions.

Our purchasing platforms empower informed decision-making, simplifies procurement, and fosters transparency throughout the entire device acquisition process. Learn more about how our portals can optimise your IT operations and empower your staff.

Approved clients can overview the purchase history & device trends in their institution with our Client Dashboards, where you can:

  • Track device purchasing trends in real time
  • Filter by data range to narrow your search
  • View the Compnow warranty & DEP status of each device
  • View device serial numbers to preload into your systems

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National Network for Storage & Staging Services

Ensure uninterrupted technology deployments with our Storage and Staging services. We understand the challenges associated with managing IT assets, particularly when space constraints or tight deadlines pose logistical hurdles. Therefore, our national network of six strategically located warehouses provides you with the following key advantages:

  • Buffer Stock Management: Eliminate stock outs and minimise deployment delays. We proactively manage buffer stock levels, ensuring the right technology is readily available to meet your business needs.
  • Scalable Staging Facilities: Our secure staging facilities are equipped to handle large-scale deployments. We configure, customise, and pre-stage devices according to your specifications, minimising on-site disruption and ensuring a smooth rollout process.
  • Space Optimisation: Free up valuable office space by leveraging our secure storage solutions. We take care of device storage, freeing you to focus on core business activities.

Contact us to discuss your requirements and discover how our Storage and Staging services can streamline your IT deployments and optimise business operations.

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Streamlined Deployments with Zero Touch Provisioning

Rapid Rollouts: Ensure your staff has the technology they need, when they need it. Compnow’s Zero Touch Deployment service streamlines the deployment process for new and existing devices, minimising downtime and maximising user productivity.

Dedicated IT Support: Our comprehensive support services address all your IT needs, encompassing repairs, warranty claims, and device replacements. Compnow offers complete peace of mind, ensuring your business operations remain uninterrupted.

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Sustainable End-of-Life Technology Management

Responsible IT Asset Disposition (ITAD): Compnow’s dedicated partner, Sustain IT, prioritises responsible and environmentally conscious asset disposal. We offer a range of solutions, including secure data destruction, sustainable refurbishment, and responsible recycling, ensuring minimal environmental impact.

Reduced Landfill Waste: Compnow prioritises the recovery and responsible reuse of your End-of-Life (EOL) IT assets. We minimise landfill waste and contribute to a circular economy by refurbishing and remarketing suitable devices.

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Flexible Financing Options

Tailored Financial Solutions: Compnow offers a variety of financing options to suit your unique business needs. We understand the technology market and provide solutions such as embedded rentals, payment holidays, seasonal structures, and Master Rental Agreements.

Financing Options for Every Stage: Choose from a range of financing solutions, including Asset Finance, Sale & Leaseback, Device as a Service (DaaS), and Consumer Finance. Our experts will work with you to find the best fit for your organisation’s budget and cash flow requirements.

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Our knowledge & expertise have been seamlessly integrating technology into organisations since 1990.

Compnow are an industry leader with decades of experience in the technology industry. We work together with our clients and technology partners to provide tailored services and innovative solutions into your organisation.

  • 100%

    Australian owned and operated

  • 30+

    years experience

  • 300+

    staff across Australia

  • 125k

    managed devices

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