Capabilities – Managed Services
Simplify your technology management with Compnow.
We offer fully managed solutions, specifically designed to help your organisation maximise the operational efficiencies your infrastructure can deliver – all wrapped up in a Managed Service Agreement.
Our solutions can range from on-site level 1 helpdesk support to full coverage of your support requirements and infrastructure. You can select coverage from 1 week to 3 years depending on your specific needs.
Custom designed support configured the way you desire. Ranging from 1 day per month, to multiple people full time.
Take advantage of our remote service desk, with teams in Adelaide, Brisbane, Melbourne and Sydney.
Receive on-site presence as well as remote support in times of high load, in our hybrid solution.
Short Term Placements
Cost effective on-site support in times when your IT staff have extended leave, ranging from 1 week to 1 year.
Configuration & Install
Assistance with new implementations and upgrades of Servers, switching, Wi-Fi, backup and storage projects.
MDM & Cloud
Migration & management of your MDM & cloud requirements, with competencies in AirWatch, Jamf, SCCM & Azure.
Assistance in dealing with dedicated ongoing skills that may fall outside of the expertise of your team.
SaaS & Internet
From managed cloud backup, mail filtering & anti-virus solutions, as well as managed internet and WAN services.
Providing best practice solutions with the technical knowledge & skills to back it up.
Our engineering & technical teams are constantly growing in their knowledge of best practice systems, completing certifications to keep up to date. This allows for enhanced solutions and problem solving to assist clients with their specific requirements.
Project Co-ordination & Technical Delivery
All projects have specific needs, from technical to operational, from engineering to service repairs and more. We have dedicated co-ordinators & technical delivery managers who ensure your requirements are met at every stage.
Every organisation has different infrastructure requirements and our team of engineers are able to assist from complex installations to network refreshes and anything in between.
Onsite, In-house & Remote Services
Whether you need to bring a repair in or need repairs done on-site, whether you need engineering support at your office or remote support over the phone, our teams are equipped to assist you, no matter where you are.