Customised procurement,
deployment & support services
for Education, Government and Business.

CompNow CompNow
  • Background
  • The Challenge
  • The Solution
  • About The Solution

"The student benefits are that they are plugged into learning 24/7."

Paul Lister

Director of ICT, The Scots College

E-learning has gained prominence in recent years, as the popularity of laptops, tablets and smartphones heralds a new era of how the educational environment operates.

Parents and students are now expecting more from their schools than ever before, and nowhere is this truer than at The Scots College in Sydney.

Located in Bellevue Hill, this day and boarding school for boys from Kindergarten age to Year 12 prides itself on offering an engaging and personalised learning experience.

Paul Lister,  director of ICT at The Scots College,  says the students’ parents expect the most for their investment in Scots, “And when they’re paying for it, and they’re not getting it, things need to be addressed and changed”.

pdf_iconDOWNLOAD CASE STUDY

THE CHALLENGE

Despite trying to provide a premium IT service for the students, when the school introduced a 1:1 laptop program ten years ago, it didn’t take long for problems to arise with the original provider.

Under the program, the school supplies students and staff with a laptop that can be used in the classroom and from home.

Scots College began providing six varieties of Windows laptop across three manufacturers – Toshiba, Lenovo and Dell.

“The bottom line is that we had a previous service provider that we purchased the laptops through and they did not live up to expectations, ” Paul Lister says.

“The service turnaround wasn’t good. The capacity of that organisation to service the parts was not good, and they had a communication problem”

After giving them three chances to improve their services, the college and the provider parted ways.

THE SOLUTION

Following six fruitless months with another provider,  Paul Lister made the call to CompNow two years ago and hasn’t looked back since.

Paul has been with The Scots College for three and a half years, and one of the largest changes to the laptop program during his tenure has been scrapping the six different devices setup and replacing everything with Apple MacBook Pros.

 It was a big move, but a good one, he says, and jokes that there would be a rebellion if the college were to announce a move back to Windows.

“The students are more engaged. The software and tools on the Mac are much better and integrated into the hardware, so we’ve seen a lot more engagement,” Paul adds.

“It’s working really well, especially in years 5 and 6, as well years 7, 8 and 9.”

ABOUT THE SOLUTION

“The MacBooks have made a big difference,” Paul Lister adds. “The student benefits are that they are plugged into learning 24/7, onsite and offsite, and the MacBooks are excellent devices.”

Paul says the service CompNow provides as a supplier is central to the success of the program, with the school now buying the majority of its IT hardware from the company.

CompNow offers a dedicated on-site maintenance engineer who services the laptops, as well as a proactive account management team.

“The account manager, John Ng, is the best account manager I’ve ever dealt with. He’s a big reason why we do a lot of business with CompNow.”

According to Paul,  CompNow is the school’s leading IT partner and he looks forward to working with them on upcoming changes,  including a possible implementation of a BYOD policy.

“My favourite aspect is that they do what they say – and more. I don’t have to worry, I don’t have to look elsewhere – I’m totally confident in them.”

Other Case Studies

  • From great ideas to producing breakthrough results at WTFN Entertainment

    Charged with the production of Channel 9’s high rating Paramedics show, WTFN had to quickly transform its storage and backup capabilities to control vast quantities of footage. A new scalable platform was to support WTFN’s future content development, evolving post-production techniques and increasing automation.

    From its Hawthorn, Victoria studio,

  • Creative engagement with 1:1 iPad Pro & Pencil at The Scots College Sydney

    The Scots College Sydney actively engages its students in authentic learning experiences. The introduction of 1:1 iPad Pro and Apple Pencil devices into the Preparatory School is playing a vital role in fulfilling this commitment. The rollout included professional development that is assisting teachers to confidently apply technology in

  • Tripleplay helping residents feel at home at Scalabrini

    Scalabrini translates aged care sector research and world’s best practice into high quality care for its residents.

    In commissioning its latest facility in Drummoyne, Sydney, Scalabrini approached the project with a sensitivity towards building a place where residents, and their families too, would feel at home.

    Scalabrini

  • Nationwide device rollout and onsite training at Cricket Australia

    In 2016, Cricket Australia (CA) launched a comprehensive reform of its IT strategic goals and an associated updating of its technology platform. At the time, CA and the state & territory associations across the country ran individual equipment and software procurement and servicing regimes.

    An audit identified 37

  • IPTV complements the full guest experience at Silkari Suites

    In-room displays now have multiple functions, beyond being a ‘simple’ TV. These fast, digital technologies are an important element of Silkari Suite’s drive to create a differentiated guest experience, while minimising operational overheads.

    Silkari Suites is in the heart of Chatswood’s (Sydney) dynamic art, entertainment and shopping precinct.

  • Empowered to test meaningful technologies & Apps at Antonine College

    After assessing technology use at Antonine College, school leadership saw an opportunity to implement changes and improve staff & student use of digital technologies.

    A renewed investment across the technology spectrum, from Professional Learning to infrastructure, has empowered staff to design, introduce and share authentic learning activities aligned