Frequently Asked Questions

Back to Portal: Catholic Regional College Caroline Springs Portal (compnow.com.au)

You are paying for access to the Catholic Regional College Caroline Springs MacBook Program for 2022 which includes the latest Apple MacBook Air 13”.

Catholic Regional College Caroline Springs and CompNow have created a Student MacBook Bundle specifically for students entering the college MacBook Program in 2022. This bundle includes the following:

  • The latest 13” MacBook Air
  • Carry bag printed with Catholic Regional College Caroline Springs school logo.
  • MacBook Air Protective Shell Casing
  • Four year warranty and four year device insurance policy, both facilitated onsite at the college
  • Device deployment and provisioning services, device management, software and apps
  • Delivery to school

No. The MacBook is only one component of the Catholic Regional College Caroline Springs MacBook Program for 2022. The bundle includes Warranty, Insurance, carry bag, protective case, software, and deployment, selected by the college for all students entering the college MacBook Program in 2022.

The specification will be confirmed no later than 1st October 2021. If Apple release a new model MacBook Air prior to this date, all students entering the college MacBook Program in 2022 will receive the new model as part of the bundle.

Final price will be confirmed by October 1st 2021. If Apple increases the price of the MacBook Air significantly, there may be a requirement to increase the final payment of the Payment Plan to cover this increase. If Apple reduce the price of the MacBook Air, the final payment of the Payment Plan will be reduced.

Yes! When the MacBook Air for 2022 is confirmed by October 1st, we will ensure any model change or price change is reconciled with parents who are part of the Payment Plan so that all students entering the college MacBook Program in 2022 will receive the same model at the same price as parents who opt for an outright purchase in October.

CompNow are happy to accept refund requests; however, these requests must be made in writing and on the understanding that the refund will be transacted to the same account from which funds were taken initially

Yes. This will be available in the portal from October 1st.

No. Each instalment will be $530. This means everyone who is part of the Payment Plan will have paid the same amount when the model is confirmed in October. This will assist in reconciling any price changes across all participants in the Payment Plan.

You will be issued with a receipt for each payment, with a tax invoice issued at time of delivery.

All orders will be delivered to the school for distribution students in January 2022. Date to be confirmed by Catholic Regional College Caroline Springs.

Catholic Regional College Caroline Springs and CompNow have a support agreement in place. For repairs and insurance claims, we ask that your child report to the school ICT Department who will diagnose the issue and book a repair with CompNow if required.