Hospitality

Improve your customers experience with technology in hospitality

Customer experience has enhanced with the evolution of digital technologies, so it is important for businesses in hospitality to embrace new technology. Whether it’s innovative Audio Visual solutions, or technologies to improve back-of-house operations, businesses in hospitality need the expertise to bring technology to modernise their operations.

At CompNow, we have the expertise to provide ICT solutions to improve your customer experience.

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Understand the impact of technology on your environment

Technology today is having a greater impact on guest experiences, reflecting the customer satisfaction and profitability of your hospitality business. It is important for your business to have the expertise and support it needs to utilise technology to improve operations, services and experiences, and address the key challenges, including:

  • Multi device connectivity

    To cater for the hundreds of devices on the premises, a modern and scalable infrastructure solution is required to manage the load.

  • Managing operations and workloads

    With more technology on campus, workload and effective operations can be affected short and long-term. Businesses need a reliable partner to provide tailored managed service solutions to maximise operational efficiencies.

  • Mitigating security risks at every access point

    In a modern connected environment, a security breach can occur at any point. Businesses need security solutions on a broader scale from accessing files on personal devices to physical environments and surveillance.

  • Effectively utilisation of technologies

    Without proper training the effectiveness of new technologies can be impact productivity. To ensure correct utilisation of new technologies in the workplace, on-going support and training services are required.

  • Modernising facilities

    Deliver state-of-the art facilities, rooms and experiences requires expertise across all channels.

  • Delivering on customer expectations

    Modern technologies are disrupting how businesses deliver their products and services. With customers are expecting more, business requiring a level of knowledge and expertise to deliver.

Focused on positive outcomes for your customers and business

Set up for success by working collaboratively with the right partner that delivers the best outcomes for the business, customers and employees.

End-user benefits

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    Deliver better customer experience

    Improve your customers experience and provide a higher quality of service.

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    Improve personalised needs and preferences

    Provide your guests with a personalised service to enhance their experience.

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    Professional development

    Upskill your people to effectively utilise the technology in the workplace.

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Organisational benefits

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    Improve satisfaction and desirability

    Improve your business and ratings by delivering an innovative modern environment.

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    Improve operations

    Enjoy the service, support and expertise you need to run your business efficiently.

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    Mitigate security risks

    Get the peace-of-mind that your environment is protected from cyber threats.

Our knowledge and expertise have been seamlessly integrating technology into organisations since 1990.

CompNow are an industry leader with decades of experience in the technology industry. We work together with our clients and technology partners to provide tailored services and innovative solutions into your organisation.

  • 100%

    Australian owned and operated

  • 25+

    years exerperience

  • 270+

    staff across Australia

  • 6

    office locations across Australia