Improve your customers experience with technology in hospitality
Customer experience has enhanced with the evolution of digital technologies, so it is important for businesses in hospitality to embrace new technology. Whether it’s innovative Audio Visual solutions, or technologies to improve back-of-house operations, businesses in hospitality need the expertise to bring technology to modernise their operations.
At CompNow, we have the expertise to provide ICT solutions to improve your customer experience.
It’s simple, intuitive and our guests get a wonderful experience every time.
Liz Uliana Owner/Founder
Gibraltar Hotel Bowral
We were looking for an in-room television – for both free to air & payTV – and hotel information display solution that would be easy to operate for both our guests & our staff.
Markus Sigmann Director of Hotels
The vision of Sargood is to allow those with SCI to enjoy time with their family, learn and take part in activities with their peers, all in a fully accessible, beautifully appointed property with top of the line equipment.
James Dakin Resort Manager
Sargood on Collaroy
Understand the impact of technology on your environment
Technology today is having a greater impact on guest experiences, reflecting the customer satisfaction and profitability of your hospitality business. It is important for your business to have the expertise and support it needs to utilise technology to improve operations, services and experiences, and address the key challenges, including:
Multi device connectivity
To cater for the hundreds of devices on the premises, a modern and scalable infrastructure solution is required to manage the load.
Managing operations and workloads
With more technology on campus, workload and effective operations can be affected short and long-term. Businesses need a reliable partner to provide tailored managed service solutions to maximise operational efficiencies.
Mitigating security risks at every access point
In a modern connected environment, a security breach can occur at any point. Businesses need security solutions on a broader scale from accessing files on personal devices to physical environments and surveillance.
Effectively utilisation of technologies
Without proper training the effectiveness of new technologies can be impact productivity. To ensure correct utilisation of new technologies in the workplace, on-going support and training services are required.
Deliver state-of-the art facilities, rooms and experiences requires expertise across all channels.
Delivering on customer expectations
Modern technologies are disrupting how businesses deliver their products and services. With customers are expecting more, business requiring a level of knowledge and expertise to deliver.
High class hotel ensures special entertainment experience
Gibraltar required their existing IPTV system to be replaced, with the new system to be implemented swiftly with no downtime, ensuring guest experience was notRead more
IPTV complements the full guest experience at Silkari Suites
As part of the fitout for the new Silkari Suites the in-suite guest entertainment system needed to support the property’s aim to create an exquisite guest experRead more
Focused on positive outcomes for your customers and business
Set up for success by working collaboratively with the right partner that delivers the best outcomes for the business, customers and employees.
Deliver better customer experience
Improve your customers experience and provide a higher quality of service.
Improve personalised needs and preferences
Provide your guests with a personalised service to enhance their experience.
Upskill your people to effectively utilise the technology in the workplace.
Improve satisfaction and desirability
Improve your business and ratings by delivering an innovative modern environment.
Enjoy the service, support and expertise you need to run your business efficiently.
Mitigate security risks
Get the peace-of-mind that your environment is protected from cyber threats.