Customised procurement,
deployment & support services
for Education, Government and Business.

CompNow CompNow

CompNow are very excited to offer our customers a tailored and competitive option for laptop and tablet device protection, for devices purchased directly through us.

  • All brands covered
  • Competitively priced
  • Onsite call out and repairs included
  • Flexible rates & excess levels
  • Provisions for increases in replacement cost available

 

From 1 to 1,000+, talk to us for enterprise level requirements.

Pricing is for all markets (Education, Government, Corporate).

 Options for Protection

Desktops / Laptops

Tablets

Coverage Period Options

1 / 2 / 3 year

1 / 2 / 3 year

Excess Options

$100 / $150 / $200

$50 / $100

Claims per coverage

2

2

Coverage based on device value

up to $4,000

up to $3,000

What you are covered for

Knocks and Drops

We cover your device if you accidentally drop it or knock it.


Liquid Spills

We cover damage caused by accidentally dropping your device in water or spilling liquid on it.


Theft

We cover your device if someone pinches it from you or if it is stolen from a locked house or car.


Accidental Loss

It’s so easy to forget your device – it happens to the best of us! We cover your device if it is accidentally lost.


Booking Assistance

We’re here to help with your repairs, so talk to our team from Monday to Friday 9am-5pm AEST on 1300 366 557.


Authorised Repair Network

Our team of authorised repairers will get the job done ASAP (or they’ll let us know if a replacement is the answer).


Cover Across Australia

No matter whether you are outdoors, at home or in the car, if you are in Australia we’ve got you covered.


Claims

Utilise up to two claims per device, over your coverage period, per excess amount paid.


Cover Amount

The original purchase price you paid for your device is the Cover Amount. When you make a claim, we will decide whether to repair or replace your item or pay you the Cover Amount.


Download a full price list

download pdf Download Price List

Download Product Terms & Conditions

download pdf Download Product Terms & Conditions

Contact us for more information regarding CompNow Protect: Accidental Loss or Damage

Australia wide coverage. CompNow Protect: Accidental Loss or Damage only applies to devices purchased from CompNow and must be purchased in the same transaction as the device.

All prices shown include GST.


Frequently Asked Questions

To read some Frequently Asked Questions in regards to our Accidental Damage or Loss Options click here.


To lodge a claim please contact us on
1300 366 557

laptop-and-tablet-for-web


Information prior to 1st October 2018

DevicEnsure policy holders

  • In the event of damage, the equipment should be taken to your nearest CompNow Service Location for inspection and to obtain a quotation for repair. In the event of loss or theft, you will need to provide a police report.
  • Contact the CompNow store where you purchased your laptop.
  • Relevant excess will apply based on your policy.

CompNow will then be in touch once a replacement or repair has been arranged through the insurance company.

iBroker policy holders

We can facilitate the insurance claim for you. In order to do this we need you to:

  • Complete the iBroker insurance claim form
  • Bring the device to one of our service centres with the completed claim form
  • Pay the excess when you drop the device off

CompNow will then be in touch once a replacement or repair has been arranged through the insurance company.




DevicEnsure policies are underwritten by Virginia Surety Company (VSC). Download the DeviceEnsure policy disclosure statement (PDS).

iBroker policies are underwritten by QBE insurance. Download the iBroker policy disclosure statement (PDS).