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Apple Repair Services

Compnow is an Apple Authorised Service Provider with trained technicians in-house to ensure that your Apple products get the best care. Our highly-trained staff possess an unparalleled level of technical knowledge, allowing them to supply total quality care for all current Apple products in warranty and out of warranty.

All pricing listed is including GST.

Book a Hardware Repair

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The repair pricing in this chart applies to whole unit damage. Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Please speak to our friendly staff about having a Belkin InvisiGlass glass screen protector installed while they are repairing your phone.

There may be a surcharge to this pricing in regional locations.

iPhone model Phone repair
(AppleCare+ coverage)
Phone repair
(out of warranty)
iPhone 14 Pro Max $149 $1,139
iPhone 14 Pro $149 $1,059
iPhone XS Max, iPhone 11 Pro Max, iPhone 12 Pro Max, iPhone 13 Pro Max, iPhone 14 Plus $149 $979
iPhone XS, iPhone X, iPhone 11 Pro, iPhone 12 Pro, iPhone 13 Pro, iPhone 14 $149 $899
iPhone 12, iPhone 13 $149 $739
iPhone 12 mini, iPhone 13 mini, iPhone XR, iPhone 11, iPhone 8 Plus, iPhone 8, iPhone 7 Plus $149 $569
iPhone 7 $149 $519
iPhone SE 3rd Gen $149 $509
iPhone SE, iPhone SE 2nd Gen $149 $469

The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you’ll pay additional costs. Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

There may be a surcharge to this pricing in regional locations.

*Back glass repair is only available for iPhone 12, 13 or 14 models.

iPhone model Screen repair (front or back*)
(AppleCare+ coverage)
Screen repair
(out of warranty)
iPhone 14 Pro Max $45 $619
iPhone XS Max, iPhone 11 Pro Max, iPhone 12 Pro Max, iPhone 13 Pro Max, iPhone 14 Plus, iPhone 14 Pro $45 $549
iPhone XS, iPhone X, iPhone 11 Pro, iPhone 12 Pro, iPhone 12, iPhone 13 Pro, iPhone 13, iPhone 14 $45 $465
iPhone 12 Mini, iPhone 13 Mini $45 $385
iPhone XR, iPhone 11 $45 $329
iPhone 8 Plus, iPhone 7 Plus $45 $299
iPhone 8, iPhone 7 $45 $265
iPhone SE, iPhone SE 2nd Gen $45 $235

If your iPhone is covered by warranty, AppleCare+, or consumer law, we’ll replace your battery at no charge. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.

See the chart below for battery replacement pricing for all iPhone models.

iPhone model In-warranty or with AppleCare+ Out of warranty
iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14 $0 $160
iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone 12, iPhone 12 Mini, iPhone 12 Max, iPhone X, iPhone XS, iPhone XS Max, iPhone XR $0 $145
iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus $0 $114.50

If your iPad issue is covered under our warranty or consumer law, you won’t pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when:

  • Your iPad is no longer covered by the Apple warranty or by consumer law.
  • Your iPad screen gets broken accidentally.
  • Your iPad has other accidental damage or issues caused by unauthorised modifications.

If your iPad issue isn’t covered, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+, which includes two incidents of accidental damage. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee, as shown.

iPad model or accessory AppleCare+ service fee Out-of-warranty fee
iPad mini 4, iPad mini 5 $65 $499
iPad mini 6th Gen (Wi-Fi) $65 $579
iPad mini 6th Gen (Wi-Fi + Cellular) $65 $659
iPad 5th Gen, iPad 6th Gen, iPad 7th Gen, iPad 8th Gen, iPad 9th Gen $65 $425
iPad 10th Gen (Wi-Fi) $65 $539
iPad 10th Gen (Wi-Fi + Cellular) $65 $619
iPad Air 3rd Gen $65 $629
iPad Air 4th Gen, iPad Air 5th Gen (Wi-Fi) $65 $689
iPad Air 5th Gen (Wi-Fi + Cellular) $65 $779
iPad Pro 10.5-inch $65 $739
iPad Pro 11-inch 2nd Gen $65 $879
iPad Pro 11-inch 3rd Gen (Wi-Fi), iPad Pro 11-inch 4th Gen (Wi-Fi) $65 $939
iPad Pro 11-inch 3rd Gen (Wi-Fi + Cellular), iPad Pro 11-inch 4th Gen (Wi-Fi + Cellular), iPad Pro 12.9-inch 2nd Gen $65 $1,029
iPad Pro 12.9-inch 3rd Gen, iPad Pro 12.9-inch 4th Gen $65 $1,129
iPad Pro 12.9-inch 5th Gen (Wi-Fi), iPad Pro 12.9-inch 6th Gen (Wi-Fi) $65 $1,299
iPad Pro 12.9-inch 5th Gen (Wi-Fi + Cellular), iPad Pro 12.9-inch 6th Gen (Wi-Fi + Cellular) $65 $1,379

 

If your battery needs replacement, we can repair or replace your iPad for a battery service fee. There’s no fee if your battery is defective and your iPad is covered by warranty, consumer law, or AppleCare+. Our warranty doesn’t cover wear from normal use.

If you have AppleCare+ for iPad, it offers replacement coverage if your iPad battery holds less than 80 percent of its original capacity.

Battery service In-warranty or with AppleCare+ Out-of-warranty
iPad 5th Gen, iPad 6th Gen, iPad 7th Gen, iPad 8th Gen, iPad 9th Gen $0 $165
iPad mini 4, iPad mini 5, iPad mini 6th Gen (Wi-Fi), iPad mini 6th Gen (Wi-Fi + Cellular) $0 $205
iPad 10th Gen (Wi-Fi), iPad 10th Gen (Wi-Fi + Cellular) $0 $205
iPad Air 3rd Gen, iPad Air 4th Gen, iPad Air 5th Gen (Wi-Fi), iPad Air 5th Gen (Wi-Fi + Cellular) $0 $205
iPad Pro 10.5-inch $0 $205
iPad Pro 11-inch 2nd Gen, iPad Pro 11-inch 3rd Gen (Wi-Fi), iPad Pro 11-inch 3rd Gen (Wi-Fi + Cellular) $0 $205
iPad Pro 12.9-inch 2nd Gen, iPad Pro 12.9-inch 3rd Gen, iPad Pro 12.9-inch 4th Gen $0 $205
iPad Pro 12.9-inch 5th Gen (Wi-Fi), iPad Pro 12.9-inch 5th Gen (Wi-Fi + Cellular) $0 $205
iPad Pro 11-inch 4th Gen (Wi-Fi), iPad Pro 11-inch 4th Gen (Wi-Fi + Cellular) $0 $259
iPad Pro 12.9-inch 6th Gen (Wi-Fi), iPad Pro 12.9-inch 6th Gen (Wi-Fi + Cellular) $0 $309

Apple-branded accessories, including Apple Pencil, are covered under the Apple One Year Limited Warranty for accessories. You can repair or replace the battery in your Apple Pencil for a fee, or for free if the battery is defective and covered by the warranty, AppleCare+, or consumer law. Our warranty doesn’t cover wear from normal use.

Your Apple Pencil is also covered under AppleCare+ for iPad, including accidental damage. You can use one of the two incidents of accidental damage included in AppleCare+ for iPad to cover a damaged Apple Pencil. Or you can pay the out-of-warranty service fee.

Accessory AppleCare+ incident fee Out-of-warranty service fee
Apple Pencil $45 $149
Apple Pencil (2nd gen) $45 $195
Smart Keyboard (all models) $45 N/A

The following prices apply if your Apple Watch needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

Apple Watch Series SE service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch SE (2nd Gen) (GPS) $99 $319 $129
Apple Watch SE (GPS) (Aluminum), Apple Watch Nike SE (GPS) $99 $359 $129
Apple Watch SE (2nd Gen) (GPS + Celluar) $99 $369 $129
Apple Watch SE (GPS + Cellular) (Aluminum), Apple Watch Nike SE (GPS + Cellular) $99 $409 $129

Apple Watch Ultra Series service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Ultra (GPS + Cellular) $119 $789 $169

Apple Watch Series 8 service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Series 8 (GPS) (Aluminium) $99 $479 $129
Apple Watch Series 8 (GPS + Cellular) (Aluminium) $99 $559 $129
Apple Watch Series 8 (GPS + Cellular) (Stainless Steel) $99 $659 $129
Apple Watch Hermes Series 8 (GPS + Cellular) $119 $659 $129

Apple Watch Series 7 service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Nike Series 7 (GPS), Apple Watch Series 7 (GPS) $99 $479 $129
Apple Watch Nike Series 7 (GPS + Cellular), Apple Watch Series 7 (GPS + Cellular) $99 $559 $129
Apple Watch Series 7 (GPS + Cellular) (Stainless Steel) $99 $659 $129
Apple Watch Hermes Series 7 (GPS + Cellular) $119 $659 $129
Apple Watch Edition Series 7 (GPS + Cellular) (Titanium) $119 $809 $129

Apple Watch Series 6 service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Series 6 (GPS) Aluminum, Apple Watch Nike Series 6 (GPS) $99 $479 $129
Apple Watch Series 6 (GPS + Cellular) (Aluminum), Apple Watch Nike Series 6 (GPS + Cellular) $99 $559 $129
Apple Watch Series 6 (GPS + Cellular) (Stainless Steel), Apple Watch Series 6 Hermès (GPS + Cellular) $99 $659 $129
Apple Watch Edition Series 6 (GPS + Cellular) (Titanium) $99 $809 $129

Apple Watch Series 5 service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Series 5 (GPS) Aluminum, Apple Watch Nike Series 5 (GPS) $99 $479 $129
Apple Watch Series 5 (GPS + Cellular) (Aluminum), Apple Watch Nike Series 5 (GPS + Cellular) $99 $559 $129
Apple Watch Series 5 (GPS + Cellular) (Stainless Steel) $99 $659 $129
Apple Watch Series 5 Hermès $119 $659 $129
Apple Watch Edition Series 5 (Titanium) $119 $809 $129
Apple Watch Edition Series 5 (Ceramic) $119 $1,379 $129

Apple Watch Series 4 service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Series 4 (GPS) Aluminum, Apple Watch Nike+ Series 4 (GPS) $99 $479 $129
Apple Watch Series 4 (GPS + Cellular) (Aluminum), Apple Watch Nike+ Series 4 (GPS + Cellular) $99 $559 $129
Apple Watch Series 4 (GPS + Cellular) (Stainless Steel) $99 $659 $129
Apple Watch Series 4 Hermès $119 $659 $129

Apple Watch Series 3 service pricing – Australia

Model AppleCare+ incident fee Out-of-warranty fee Battery service (out of warranty)
Apple Watch Series 3 (GPS) Aluminum, Apple Watch Nike Series 3 (GPS) $99 $255 $129
Apple Watch Series 3 (GPS + Cellular (Aluminum), Apple Watch Nike Series 3 (GPS + Cellular) $99 $369 $129
Apple Watch Series 3 (GPS + Cellular) (Stainless Steel) $99 $539 $129
Apple Watch Series 3 Hermès $119 $539 $129
Apple Watch Series 3 Edition (Ceramic) $119 $1,379 $129

Accidental damage/screen damage

Accidental damage isn’t covered by Apple’s Limited Warranty.  Apple’s warranty is in addition to your existing consumer law rights.

If your Apple Watch screen gets damaged, you have the option to replace your Apple Watch for a fee. If you have AppleCare+, it includes coverage for up to two incidents of accidental damage, including screen damage. Each incident has a service fee, as shown below in the AppleCare+ service fee section.

If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above.

Battery service – Australia

Apple’s Limited Warranty covers batteries that fail due to workmanship and material.  If we find that your battery is defective and is covered by warranty, consumer law, or AppleCare+, then there’s no fee. Apple’s warranty and AppleCare+ are in addition to your existing consumer law rights.

Our warranty doesn’t apply to batteries that get consumed from normal use. If your battery was consumed by normal use, you may be able to replace your Apple Watch for a battery service fee, as shown above.

If you bought AppleCare+ for Apple Watch, it includes replacement coverage for consumed batteries at no additional charge if your battery holds less than 80 percent of its original capacity.

AppleCare+ service fee

If you have AppleCare+ for Apple Watch and use an incident of accidental damage, you’ll pay a service fee to replace your product, as shown above. AppleCare+ incidents can be used for screen damage.

 

The following prices apply if your item needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

Model Out-of-Warranty Fee Battery Service
iPod Shuffle (all eligible models) $59 $59
iPod Nano (all eligible models) $145 $89
iPod Touch (all eligible models) $189 $119

The following prices apply if your item needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

Model Battery Only Out-of-Warranty Fee
AirPods $75 each $109 each
AirPods Pro $75 each $139 each
AirPods Max $119 each N/A
Charging Case (Airpods 2nd gen and earlier) $75 $95
Wireless Charging Case (Airpods 2nd Gen), Lightning Charging Case (Airpods 3rd Gen) $75 $109
Wireless Charging Case (AirPods Pro), Magsafe Charging Case (Airpods Pro), Magsafe Charging Case (Airpods Pro 2nd Gen) $75 $139

The following prices apply if your item needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

Service Fee
Hourly charge $198
Quote fee $99
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