Apple Repair Services

CompNow is an Apple Authorised Service Provider with trained technicians in-house to ensure that your Apple products get the best care. Our highly-trained staff possess an unparalleled level of technical knowledge, allowing them to supply total quality care for all current Apple products in warranty and out of warranty.

All pricing listed is including GST.

Book a Hardware Repair

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The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you’ll pay additional costs. Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Please speak to our friendly staff about having a Belkin InvisiGlass glass screen protector installed while they are repairing your phone.

iPhone model Screen repair
(AppleCare+ coverage)
Screen repair
(out of warranty)
Screen repair (out of warranty),
including screen protector
iPhone XS Max, iPhone 11 Pro Max $45 $529 $574
iPhone XS, iPhone X, iPhone 11 Pro $45 $449 $494
iPhone XR, iPhone 11 $45 $319 $364
iPhone 8 Plus, iPhone 7 Plus, iPhone 6s Plus $45 $279 $324
iPhone 8, iPhone 7, iPhone 6s, iPhone 6 Plus $45 $249 $294
iPhone 6, iPhone SE, iPhone 5s, iPhone 5c $45 $219 N/A

If your iPhone is covered by warranty, AppleCare+<, or consumer law, we’ll replace your battery at no charge. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.

See the chart below for battery replacement pricing for all iPhone models.

iPhone model In-warranty or with AppleCare+ Out of warranty
iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11 $0 $109
iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, and all other eligible models $0 $79

If your iPad issue is covered under our warranty or consumer law, you won’t pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when:

  • Your iPad is no longer covered by the Apple warranty or by consumer law.
  • Your iPad screen gets broken accidentally.
  • Your iPad has other accidental damage or issues caused by unauthorized modifications.

If your iPad issue isn’t covered, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+, which includes two incidents of accidental damage. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee, as shown.

iPad model or accessory Out-of-warranty fee AppleCare+ service fee
iPad mini, iPad mini 2 $319 $65
iPad mini 3, iPad mini 4, iPad mini 5 $459 $65
iPad 2, iPad Air, iPad 5th gen, iPad 6th gen, iPad 7th gen $399 $65
iPad Air 2, iPad 4th gen $459 $65
iPad Pro 9.7-inch, iPad Air 3 $609 $65
iPad Pro (10.5-inch) $729 $65
iPad Pro 11-inch, iPad 2nd gen $829 $65
iPad Pro 12.9-inch, iPad Pro (12.9-inch) (2nd gen) $969 $65
iPad Pro 12.9-inch (3rd gen), iPad Pro 12.9-inch (4th gen) $1,079 $65

 

If your battery needs replacement, we can repair or replace your iPad for a battery service fee. There’s no fee if your battery is defective and your iPad is covered by warranty, consumer law, or AppleCare+. Our warranty doesn’t cover wear from normal use.

If you have AppleCare+ for iPad, it offers replacement coverage if your iPad battery holds less than 80 percent of its original capacity.

Battery service In-warranty or with AppleCare+ Out-of-warranty
All eligible iPad models $0 $165

Apple-branded accessories, including Apple Pencil, are covered under the Apple One Year Limited Warranty for accessories. You can repair or replace the battery in your Apple Pencil for a fee, or for free if the battery is defective and covered by the warranty, AppleCare+, or consumer law. Our warranty doesn’t cover wear from normal use.

Your Apple Pencil is also covered under AppleCare+ for iPad, including accidental damage. You can use one of the two incidents of accidental damage included in AppleCare+ for iPad to cover a damaged Apple Pencil. Or you can pay the out-of-warranty service fee.

Accessory Out-of-warranty service fee AppleCare+ incident fee Battery service (out of warranty)
Apple Pencil $139 $45 $39
Apple Pencil (2nd gen) $179 $45 $39

The following prices apply if your Apple Watch needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

Apple Watch Series 5 service pricing – Australia

Model Out-of-warranty fee
Apple Watch Series 5 (GPS) Aluminum, Apple Watch Nike Series 5 (GPS) $495
Apple Watch Series 5 (GPS + Cellular) (Aluminum), Apple Watch Nike Series 5 (GPS + Cellular) $569
Apple Watch Series 5 (GPS + Cellular) (Stainless Steel), Apple Watch Series 5 Hermès $649
Apple Watch Edition Series 5 (Titanium) $809
Apple Watch Edition Series 5 (Ceramic) $1,299

Apple Watch Series 4 service pricing – Australia

Model Out-of-warranty fee
Apple Watch Series 4 (GPS) Aluminum, Apple Watch Nike+ Series 4 (GPS) $495
Apple Watch Series 4 (GPS + Cellular) (Aluminum), Apple Watch Nike+ Series 4 (GPS + Cellular) $569
Apple Watch Series 4 (GPS + Cellular) (Stainless Steel), Apple Watch Series 4 Hermès $649

Apple Watch Series 3 service pricing – Australia

Model Out-of-warranty fee
Apple Watch Series 3 (GPS) Aluminum, Apple Watch Nike Series 3 (GPS) $255
Apple Watch Series 3 (GPS + Cellular (Aluminum), Apple Watch Nike Series 3 (GPS + Cellular) $375
Apple Watch Series 3 (GPS + Cellular) (Stainless Steel), Apple Watch Series 3 Hermès $529
Apple Watch Series 3 Edition (Ceramic) $1,299

Apple Watch Series 1 & 2 service pricing (2nd generation) – Australia

Model Out-of-warranty fee
Apple Watch Series 1 (Aluminum) $299
Apple Watch Series 2 (Aluminum), Apple Watch Nike+ $349
Apple Watch Series 2 (Stainless Steel), Apple Watch Hermès $399
Apple Watch Edition (White Ceramic) $1,299

Apple Watch service pricing (1st generation) – Australia

Model Out-of-warranty fee
Apple Watch Sport $299
Apple Watch, Apple Watch Hermès $399
Apple Watch Edition $4,199

Accidental damage/screen damage

Accidental damage isn’t covered by Apple’s Limited Warranty.  Apple’s warranty is in addition to your existing consumer law rights.

If your Apple Watch screen gets damaged, you have the option to replace your Apple Watch for a fee. If you have AppleCare+, it includes coverage for up to two incidents of accidental damage, including screen damage. Each incident has a service fee, as shown below in the AppleCare+ service fee section.

If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above.

Battery service – Australia

Apple’s Limited Warranty covers batteries that fail due to workmanship and material.  If we find that your battery is defective and is covered by warranty, consumer law, or AppleCare+, then there’s no fee. Apple’s warranty and AppleCare+ are in addition to your existing consumer law rights.

Our warranty doesn’t apply to batteries that get consumed from normal use. If your battery was consumed by normal use, you may be able to replace your Apple Watch for a battery service fee, as shown below.

If you bought AppleCare+ for Apple Watch, it includes replacement coverage for consumed batteries at no additional charge if your battery holds less than 80 percent of its original capacity.

Battery service In-warranty or
with AppleCare+
Battery service fee
(out of warranty)
All eligible Watch models $0 $129

AppleCare+ service fee

If you have AppleCare+ for Apple Watch and use an incident of accidental damage, you’ll pay a service fee to replace your product, as shown below. AppleCare+ incidents can be used for screen damage.

Model AppleCare+ service fee
Apple Watch and Apple Nike+ $99
Apple Watch Hermès, Apple Watch Edition $119

 

The following prices apply if your item needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. They also apply if your coverage has expired.

Service Fee
Hourly charge $176
Quote fee $88