CompNow’s procurement expertise proved its worth as the rollout began. HP was impacted by the global shortage of Intel chips which delayed the fulfilment of Sushi Sushi’s order. CompNow, and its supplier network including Sektor, overcame the roadblock by sourcing stand-in equipment from around Australia.
“Our refit deadlines were to minimise disruption to our corporate and franchised outlets. Any hold up in re-opening is very costly in retail. So when there was a hold up in our POS deliveries, CompNow pulled out all stops to find us temporary equipment. We were able to complete the fit outs to meet the strict timings for store re-openings. And our new HP systems were installed as they were shipped to us. It was very reassuring to that level of backup, they made sure we had a workable solution,” Melissa says.
The HP POS system is to be part of Sushi Sushi’s expansion plans to double its outlets in Australia over the next 3 years. “The equipment specs will give us a seven year life and the minimalistic design covers our look into the future. CompNow has also proven it will be a vital procurement resource as we open more and more stores,” she says.