Perry says: “The real story to be proud of here is that a very important Board meeting was called and we needed the conference room fitted out urgently with one of the large Surface Hubs.”
He wanted access to the new device to enable the Board to leverage all its functionality during the meeting. “It was important for all directors, whether around the table or connecting from around the state, to feel equally part of the meeting.
“Compnow pulled some magic. I don’t know how they did it, but they got one delivered to Adelaide on the Wednesday before the Saturday meeting. They’ve obviously got enormous cut through with equipment vendors.
“Then, because the delivery was out of schedule, Compnow didn’t have any of the usual engineering team available for the specialist configuration and installation work. Plus, we’d bought the Surface Hubs with custom designed trolleys to be assembled. All that would normally be a problem, but not for Compnow.
Their Commercial Sales Manager & Account Manager dropped everything, rolled up their sleeves and came and did the technical work for us. That’s exceptional. Bottom line, we had it all up and working and the event went really well,” Perry says.
The remaining three devices were installed by Compnow as the original shipment arrived. “Compnow installed not only the devices bought through them, but also the Telstra ones. They weren’t worried about where we got them from, they just wanted to sort it,” he says.
The Surface Hubs have delivered as promised. The devices “are sophisticated pieces of technology – from the whiteboard functionality to all the intelligence of their cloud access. They’ve proven to be the best in supporting collaboration and sharing is seamless. Everyone, whether onsite or remotely accessing an event or meeting, is made to feel equally part of the room.
“The whole meeting set up experience is now very smooth. The Surface Hubs can be booked as a resource, and they work flawlessly. With the custom trolleys, we also have the flexibility to shift the Hubs to where staff or the Board need them.”
Perry says: “This isn’t the first time Compnow has gone over and above for Minda. I have to give them a 5 star review for what they do. They’re always there with advice when we need it, and are very generous with their time.”