In weighing licence costs against ROI, Sean says: “Jamf is premium compared to the competing alternative we had been using. But Jamf’s extra features are saving more time and money than the bare licence costs. Jamf does what it’s designed to do, without problem. It’s an important tool that does so much. The returns are worth every dollar.
“To introduce a new laptop, or replace one that was lost, used to take a day. That involved HR, the impact of staff downtime, our time – so much manual input. Now, they go to lunch and there’s a new laptop sitting ready for them when they get back. That’s a priceless improvement.”
Sean says Apple devices arrive at Freo, “blank out of the box, but already loaded into Jamf. All we do is to tell Jamf who it’s going to, e.g. a coach or staff member, and Jamf installs the role appropriate software. There’s no hassle. We even had the situation of a new guy starting with us who figured out how to use Jamf and had loaded new software onto 30 devices before I’d had a chance to tell him what to do.”
The Fremantle Dockers identified Jamf’s intuitive user interface as a key differentiator: “We fast tracked our overall understanding of the product through the introductory training, and after that, we could just go into the tool kit and get a result. With the old systems we used, the upskilling required to do anything new was very high. And we couldn’t get consistency. We’d deploy three laptops and find different error messages in each,” Sean says.
Because Jamf is designed for the macOS, “it works irrespective of which device you’re managing. We just enrolled our first iPhones. I thought we’d have to go through different processes or settings, but it was exactly the same as the iPad we’d completed in the job before. Because Jamf knows what it’s dealing with and what it’s doing, the phones were a seamless addition to our platform,” Sean says.
Using Jamf Connect has also empowered Freo to better manage the network shares and server files being deployed to users. “The single log in has been very effective. From a single password, our users can access both their device and their applications – everyone really likes the simplicity of this move. And we’re able to more efficiently use our fleet as staff or players can share devices using their own access,” he says.
Jamf Connect pushes to each device the current Fremantle Dockers’ wallpaper “with our branding, logo, professional shots of our building, teams etc. When you turn on a device, you see this and feel part of everything. It’s great for morale,” Sean says.