The new EUC regime, in partnership with CompNow and Dell, is kicking goals at the AFL. The multi-faceted organisation is supported by CompNow’s highly professional resourcing and servicing. Tom says: “CompNow’s communications are a standout. They are proactive – you’re never left wondering how things are going. And we’re over the moon with the Dell hardware’s quality & speed.
“Understandably, there had been some user anxiety about moving from old to new – about the assurance that all their data and the way they worked wouldn’t be lost. Not only was the transition pain free, but we’ve been able to give them a far superior workspace. Whether they’re at home, on the road or in office, the VPN access is faster and seamless – with no intervention needed from staff.”
The migration experience elicited comments from staff of “the CompNow guys were always helpful and proficient, they knew their stuff.
“And the reports from all entities at the AFL have been overwhelming. The exec level feedback was nothing short of fantastic,” Tom says.
This standardising project has enabled the AFL’s users, and the organisation as a whole, to operate more efficiently and productively. With the backing of CompNow’s quality technical and account servicing, it can now offer and support a flexible, secure workplace whether office or home based.
CompNow’s IT asset disposition branch, Sustain IT, were actively included in the AFL’s deployment project. The swapped out laptops and phones were collected by Sustain IT, securely wiped and then broken down by component for recycling. In this rollout alone, approximately 400kgs of e-waste was saved from landfill.
As a result of this experience, CompNow will continue to be retained as the AFL’s trusted procurement lifecycle partner. “I thank them for the work they’ve done and look forward to more successes in the future,” Tom says.
“The AFL has learnt in recent years that remote working is a good thing. It drives resource use efficiencies and better organisational outcomes. Importantly, that flexibility adds to our employees’ health and satisfaction. We’re moving to a permanent two days in the office and three out. So, the standardised hardware refreshes will be done in conjunction with a matching hot desking situation.”
Included in upcoming renovations at AFL House, all desk environments will be standardised using Dell. At Marvel Stadium, CompNow and the TSD team are installing Dell stations with 500 new monitors and keyboards where users simply plug into their laptops for immediate familiarity
As a result of the recent rollout, the AFL’s subsidiaries have been given the green light to work independently with CompNow to fulfil their specific procurement needs. CompNow has extended to these smaller entities the same enterprise pricing and servicing discounts. “We’re talking perhaps only 20 users each that we once had to look after. Now we have CompNow providing them with all the services they need,” Tom says. The PFA and the Umpires have already taken up the offer.
There is now a planned, regular upgrade program for the AFL. Tom says: “With the move to a standardised device fleet, we’ll get rid of the current hard-to-manage mixed bag. We can get the most from economies of scale – a single procurement tender, sourcing the best technologies for our use case, at the best prices, with the most efficiently scheduled rollouts. That’s a win for the AFL, a win for our users and a win for the TSD’s effectiveness. And based on the quality and experience of the solution already procured, it’s a no brainer to go with Dell and CompNow”.