The Challenge
The Department of Education (WA) had adopted the Microsoft suite for all state schools but was incrementally rolling out the functionality.
At the introduction of the new Apps, the Department included basic training but WAECSSA saw a specific need to offer school administrators and office managers a deeper understanding of Microsoft 365, OneNote and Teams, relevant to their roles.
To know all of the functionality, they need to be able to drill into it & use it confidently.
Sonia Nelson, Vice President of Western Australian Education Corporate Service Staff Association (WAECSSA), says: “Office managers are employed in schools all over West Australia in full & part-time roles, and who often work remotely. We were looking for a way to help our members make the most of the new technologies being introduced by the Department”.
Outside her pro bono role at WAECSSA, Sonia works full-time as Manager Corporate Services at Pia Wadjarri Remote Community School so had first hand knowledge of what skillsets school support staff require – and there are many.