“We’ve fully embraced cloud as the key to streamlining the management of our campuses – we just couldn’t hold it all together without it,” John says.
The priority projects undertaken with CompNow were an infrastructure move to the Azure Microsoft (MS) hosted cloud environment. Under this single system, the Colleges have the assurance of a robust, scalable foundation. And the first of the new Surface hardware put in place were school owned Surface Laptop devices for staff and a rollout of Surface Go devices to Year 7s. Beyond the hardware, the management layer also tied in the underlying Windows 10 OS to user accounts for single sign onto all apps.
John worked closely with the Colleges’ e-learning coordinator to identify the best device and pen option. “He was impressed with the natural way the Surface + Pen interacts and the associated
apps,” he says of the selection process.
CompNow took responsibility for a ‘swap and go’ initiative supporting the Colleges’ move to being all-Microsoft schools. Leveraging AutoPilot – where each device is enrolled prior to dispatch, to be deployed with zero touch – and InTune management – CompNow completed the transformation in just three days before the start of a new term. These tools, from the Microsoft cloud-based management suite, are at the cutting edge of modern practice and key elements of the Colleges’ centralised, remotely accessed systems.
“From my pricing research, the quotes we get from CompNow are so much better for our families. Their device, pen, rugged case and warranty packages are great value for money.
“Any device you put in a child’s hand needs an extra layer of protection. From CompNow’s dealings with other schools, they recommended an excellent case for our devices. Their pricing compared to retail is amazing,” John says.
For when disaster does strike, the Colleges also took up Microsoft’s accidental damage protection, arranged by CompNow. If any device screen breaks, over three years, parents only pay $99 to automatically hotswap to a new device.
To maximise the effectiveness of technology updates, CompNow has the role to conduct specific training, either for all staff or smaller targeted groups. And at the start of each new school year CompNow conducts professional development sessions “so our existing staff have a refresher and new staff are on board with the latest e-teaching methods,” John says.
“I’m not from an education background but CompNow’s PD people are. They speak the same language and tailor the training to give teachers what they need to know to make the technology really work in the classroom. The sessions – like the Zoom sessions we did recently – build confidence and inspire our staff to make the most of what we’re introducing.”
On their client’s behalf, CompNow sources equipment, negotiates the price, and warehouses devices as needed. CompNow also handles all device repairs and swaps. “And there’s no headaches because it’s all managed through our customised CompNow portal,” John says.